Hotel Oberhof A-Z ???? Hotel Thüringenschanze information at a glance

Dear guests of the Hotel Thüringenschanze

Welcome to our hotel.  We hope your first impression meets your expectations. We, that is our entire team, will endeavour to make your stay with us an experience that you will always remember.

Please remember,
You are on holiday,
We want you to have a good time!

Therefore our request to you: If something is not to your satisfaction - please tell us immediately. We would like to fulfil your wishes as far as possible. On the following pages we have compiled the most important information about our hotel and Oberhof. Our A-Z should answer most of your questions. If there is anything missing that you would like to know, we will be happy to help you. We wish you a wonderful time in Oberhof.

Your family Henninger
& the team from Hotel Thüringenschanze

Important information:

  • Night entrance: Your room key is also the key for the entrance doors at the main entrance doors at the main entrance and at the entrance to the car park.
  • Emergency exit: The outside doors are also "emergency exits". In an emergency, you can leave the house without using your key. If you leave the house during the night - for whatever reason - please lock it again from the inside with your key afterwards, otherwise the house will remain open.
  • Car park: Our car park is located behind the hotel. There are enough parking spaces available if all guests park as close as possible to each other on both sides and at the rear end, please do not park across and not in front of the garages. (See the car park direction on our signs)

In the hotel, just in case:

  • "Do not disturb": Our housekeeping team usually cleans your room until around 2.00 pm. If you do not wish to be disturbed, please put a "Do not disturb" sign on the outside of your room door. If you notice a fault in your room, please let us know so that we can rectify it as quickly as possible.
  • Safety instructions: Smoking is not permitted in the rooms.
    Ironing, the use of heating pads, electric heaters or the burning of candles is prohibited in the rooms for fire safety reasons.
  • In the event of an emergency, please contact reception or call +49 (0) 36842 5370 at night. In the event of a fire, you will be alerted by a loud siren via our fire alarm system. Leave the building via one of the staircases. The escape routes are signposted.
Oberhof Thüringer Wald im Sommerurlaub, Blick auf den Kurpark

Information for your hotel in Oberhof "A to Z"

Here you will find an overview of our services and tips for your holiday at our hotel in Oberhof. If you have any further questions, please do not hesitate to contact our team.

Additional bed linen

We will be happy to bring additional pillows or duvets to your room. Please contact the reception desk.

Baby cot

Bookable subject to availability at a one-off price of € 10. Please contact the reception.

Bank

Rhön-Rennsteig-Sparkasse - ATM Oberhof
Crawinkler Straße 2 (next to the Oberhof Information Centre)

Bathrobe & slippers

You can borrow them at reception.
Rental fees: Bathrobe: € 5,- - Bath slippers: € 2,50

Blanket

If the duvet is too thin for you, we will be happy to provide you with an additional duvet or cosy blanket.

Breakfast

When is breakfast served at the hotel?

We serve our extensive breakfast buffet daily from 07:00 to 11:00. If you would like to have breakfast earlier, please let us know at reception. Please make arrangements the day before.

Cash machine

Rhön-Rennsteig-Sparkasse - Cash machine Oberhof
Crawinkler Straße 2 (at the Tourist Information Centre)

Car hire & workshop

Car repair shop Autohaus Kaspar •  Poststr. 19 • Tel. 036842 2370

Charger/adapter

At reception, we have a selection of standard mobile phone chargers or adapters for the socket available to borrow.

Common room

On the 2nd floor. You are welcome to socialise there and round off the evening. Please use the vending machine for drinks.

Cosmetics

is not offered in-house. We would be happy to arrange an out-of-home appointment for you.

Daily newspaper

Available for you daily in the foyer.

Dentist

Dr. Partschefeld
Tambacher Str. 28 • Tel. 036842 20059

Departure

Until when can the room be used on the day of departure?
Your room is available to you until 10:00 am on the day of departure. If you are in a hurry in the morning, we recommend that you settle the bill the evening before. You are welcome to pay in cash, by EC card or credit card (VISA, Mastercard).

Doctor

Dipl.med. Maik Menz & Dr. med. Jana Kleinschmidt
Gräfenrodaer Str. 2 •  Tel. 036842 22556

Drinks

You can always find them in our drinks vending machine in the lounge (2nd floor).

Emergency call

Telephone: 112 - To get the outside line, please dial "0". In emergencies you can reach us at any time on 036842 5370.

Fire brigade

Emergency call 112
To get the outside line, please dial "0".

Flowers

We will be happy to take your flower order at reception.

German railway

German railway
The nearest railway station is in Zella-Mehlis, around 10 km from the hotel. There is a regular bus service between the Oberhof bus station and the DB railway station. The bus times are available at reception or you can use the online timetable information.

DB information (general information): +49 180 599 66 33.

Half board

Is it possible to book half board at the hotel?

If you have booked half board, we will be waiting for you for dinner from 18:00. We serve you a daily changing dinner in the form of a buffet. During the meal, selected non-alcoholic drinks are already included in the board price. 

Please arrive by 20:00 at the latest. If you have not yet booked half board in advance, you are welcome to do so on site at a cost of € 32 per person. Please also let us know if you have any allergies or intolerances. Please note, however, that we do not have a certified diet kitchen.

H2Oberhof Wellnessbad

Does the thermal spa in Oberhof still exist?
Around 200 metres from the hotel, opposite the spa gardens, you will find the H2Oberhof wellness pool. With your Oberhof guest card, you receive a 20% discount on standard admission prices. An indoor and outdoor swimming pool invite you to take a dip. In summer, the large sunbathing lawn attracts sun-seeking guests. The highlight is the sauna world with eight different saunas and a marvellous sauna garden.

Hairdresser

Hairdresser "Am Eck"
Breitscheidstr. 1 - Tel. 036842 20446
Hairdresser "Haareszeiten"
Zellaer Str. (pedestrian zone) - Tel. 036842 52304

Hygiene articles

If you have forgotten an everyday item, please contact reception.

Information about the region

Tips for excursions, information on events, hiking maps and more can be obtained from the Oberhof Information Haus des Gastes | Crawinkler Str. 2
Tel. 036842 2690 - www.oberhof.de

 

Internet

You can use WLAN (Hotsplots Thüringenschanze) in our hotel free of charge after confirming the terms of use, a password is not required. However, 100% coverage cannot be guaranteed.

Laundry service

We are happy to offer this on request. Please contact the reception.

Leisure activities

Oberhof offers numerous possibilities. Information is available at reception or on our information boards in the stairwell. With your Thuringian Forest Card you can take advantage of free leisure activities at any time or receive special prices. Find out more under "Guest Card - Thuringian Forest Card".

Lost and found

If you find any items in the hotel area, please hand them in at reception. We will also be happy to help you if you have lost or missed something yourself. We can also send lost property to your home on request.

Luggage service

We offer this if required, please contact reception. Your luggage can also be temporarily stored in a locked room.

Mailbox

Gräfenrodaer Str. 5 - or simply hand in your mail at our reception, we will take care of it for you.

Massage

You are welcome to have a massage with us. You can find the offers on our wellness page. Please make an appointment at reception in good time.

Oberhof Guest Card

(Thuringian Forest Card, Edition Oberhof)
You received your personal guest card* on arrival. It is valid from the day of arrival up to and including the day of departure. With the Oberhof Guest Card you can travel free of charge on the town bus and you have the opportunity to take part in the Oberhof Information guest programme. During your holiday, you will also receive around 200 additional offers beyond the Oberhof holiday region throughout the Thuringian Forest. You will find all the services in detail in your adventure guide. We will also be happy to advise you at reception. (*within the scope of the visitor's tax)

Pets - Can I bring a dog to the hotel?

Pets are welcome by prior arrangement and for an additional charge (€ 15,- per night). Please be considerate of the other guests, quite a few people are afraid or allergic to animal hair. Dogs are allowed in our restaurant, but not in the buffet area. Dog owners are fully liable for any soiling or damage caused by the animal.

Petrol station

TOTAL station at the roundabout on the slip road to the B 247
Mo-Fr: 06:00 - 20:00 Uhr • Sa: 07:00 - 20:00 Uhr • So: 08:00 - 20:00 Uhr

Pharmacy

"Robert-Koch-Apotheke"
Zellaer Str. 12 (Fußgängerzone) •  Tel. 036842 22348
Mo-Fr: 08:30 - 12:30 • Mo, Di, Do, Fr: 14:00 - 18:00 Uhr
Sa: 09:00 - 12:00 Uhr

Please do not disturb

If you don't want to be disturbed by housekeeping, simply hang your "do not disturb" sign on the outside of your room door.

Police

Telephone: 112 (emergency call)
Please dial "0" to get through to the emergency line.
Suhl police station: Tel. 03681 320
Contact area officer Oberhof: Tel. 036842 28030

Postal agency

You can take care of postal matters at the postal agency in the Tegut supermarket in Oberhof.
Gräfenrodaer Str. 7 
Mon-Fri: 11:00 - 17:00 - Sat: 08:00 - 13:00
We also accept simple letters or postcards at reception.

Reception

If you have any questions, requests or problems, we are there for you at reception from 08:00 - 20:00. In urgent cases you can reach us at any time by phone: 036842 5370.

Restaurant

We look forward to welcoming you to our Bergvagabund buffet restaurant. In summer you can take a seat on our cosy terrace when the weather is fine. Please note that we only offer buffets. If you would like to eat à la carte, we recommend the restaurants in the surrounding area.

Room cleaning

Carried out daily as scheduled. You are welcome to cancel the room cleaning service to protect our environment. Please use the enclosed form.

Safe

We are happy to lock your valuables in our central safe. Please contact the reception desk.

Sauna

Is there a sauna at the Hotel Thüringenschanze?
Yes, you will find the sauna in our relaxation oasis on the 2nd floor. The saunas are ready for you daily from 15:00. If they are not switched on, please let us know. It will then take about 20 minutes until the saunas are "ready to go".

Sewing kit

We have them ready for you at reception.

Shine shoes

You will find a shoe shine machine in the area near reception. Alternatively, we can also lend you shoe polishing utensils.

Smoking

We are a non-smoking hotel. Please understand that smoking is not permitted anywhere in the hotel.

Sports equipment

Skis and sledges can be hired in the ski resorts. Ski hire, bike hire and other sports equipment can also be found at these providers:
SportLuck • Crawinkler Str. 1 • Tel. 036842 22212
Sport Wallendorf • Gräfenrodaer Str. • Tel. 036842
22357 und Germina • Theo-Neubauer-Str.10 • Tel. 036842 532460

Taxi

Driving service Oberhof • 036842 504040

Telephone

Is in your room, incl. explanation.
To get the outside line, please dial "0".

Tourist tax 

What is the tourist tax in Oberhof? 

Oberhof is a state-recognised health resort and is therefore subject to visitor's tax. The visitor's tax is € 2.00 for adults and € 1.00 for children per day. You will receive the Oberhof guest card in return. The guest card entitles you to numerous extra services. See "Oberhof guest card".

 

Umbrella

We are happy to lend you an umbrella. Please ask at reception.

Vouchers as a gift

Can I buy vouchers for the hotel in Oberhof?

Are you still looking for a gift? Give the gift of valuable holiday pleasure. We will be happy to issue you with a voucher for individual services, a specific value or one of our packages.

Wake-up service

If you wish to be woken up, please contact reception.

Are you still missing important information or do you have further questions?
Of course we are always at your disposal.


We wish you a pleasant stay at the Hotel Thüringenschanze and a wonderful holiday in Oberhof.

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