Privacy policy
Personal data (hereinafter referred to as “data”) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others on the purposes and means of processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.
Our privacy policy is structured as follows
I. Information about us as the controllerII. Rights of users and data subjectsIII. Information on data processing
I. Information about us as the controller
The responsible provider of this website in terms of data protection law is
Henninger Hotelbetriebsgesellschaft mbHAmPark 198559 Oberhof
represented by the managing directors Wolfgang Henninger and Marlene Henningerdatenschutz@henninger-hotelbetriebs-gmbh.deTelefon: 036842/52990
If you have any questions or concerns about data protection, please contact us using the contact details above.
II Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right
- to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR)
- to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR);
- the immediate erasure of the data concerning them (see also Art. 17 GDPR) or, alternatively, if further processing is required in accordance with Art. 17 para. 3 GDPR, the restriction of processing in accordance with Art. 18 GDPR;
- to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR)
- to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection regulations (cf. also Art. 77 GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing carried out on the basis of Articles 16, 17 (1), 18 GDPR. However, this obligation does not apply if this notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Users and data subjects also have the right to object to the future processing of data concerning them in accordance with Art. 21 GDPR, provided that the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is admissible.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information on individual processing procedures is provided below.
Server data
For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or to our web space provider by your Internet browser. These so-called server log files are used to collect data such as the type and version of your Internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access and the IP address of the Internet connection from which our website is used.
The data collected in this way is stored temporarily, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is excluded from deletion in whole or in part until an incident has been finally clarified.
Cookies
a) Session cookies/session cookies
We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information from you, such as your browser or location data or your IP address, on an individual basis.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping basket function.
The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR, insofar as these cookies process data for contract initiation or contract fulfilment.
If the processing does not serve to initiate or fulfil a contract, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Art. 6 para. 1 lit. f) GDPR.
These session cookies are deleted when you close your Internet browser.
b) Third-party cookies
Our website may also use cookies from partner companies with whom we work for the purposes of advertising, analysing or the functionalities of our website.
Please refer to the following information for details, in particular the purposes and legal basis for processing such third-party cookies.
c) Removal option
You can prevent or restrict the installation of cookies by changing the settings in your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.
Real Cookie Banner
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.Rechtsgrundlagen for the processing of personal data in this context are Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents; the provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
Contact enquiries / contact option
If you contact us via the contact form or email, the data you provide will be used to process your enquiry. The provision of the data is necessary for processing and answering your enquiry – without it we cannot answer your enquiry or can only answer it to a limited extent.
The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR.
Your data will be deleted if your enquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as in the case of any subsequent contract processing.
Customer account / registration function
If you create a customer account with us via our website, we will collect and store the data you enter during registration (e.g. your name, address or e-mail address) exclusively for pre-contractual services, for contract fulfilment or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function). At the same time, we store the IP address and the date and time of your registration. Of course, this data will not be passed on to third parties.
As part of the further registration process, your consent to this processing is obtained and reference is made to this privacy policy. The data collected by us will be used exclusively for the provision of the customer account.
Insofar as you consent to this processing, Art. 6 para. 1 lit. a) GDPR is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.
You can revoke your consent to the opening and maintenance of the customer account at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you need to do is inform us of your cancellation.
The data collected in this respect will be deleted as soon as processing is no longer necessary. However, we must comply with retention periods under tax and commercial law.
Contract processing
The data transmitted by you to utilise our range of goods and/or services is processed by us for the purpose of contract processing and is necessary in this respect. Conclusion and fulfilment of the contract are not possible without the provision of your data.
The legal basis for the processing is Art. 6 para. 1 lit. b) GDPR.
We delete the data once the contract has been fully processed, but must observe the retention periods under tax and commercial law.
As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.
The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) GDPR.
Online booking vioma
This page uses the vioma booking system via integration by means of a script. The provider is vioma GmbH, Industriestraße 27, 77656 Offenburg, Germany.
When you call up a page, your browser loads the required scripts into your browser cache in order to display the booking function correctly. For this purpose, the browser you are using must connect to the vioma GmbH servers. This gives vioma GmbH knowledge that our website has been accessed via your IP address. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by vioma GmbH. vioma is used in the interest of making the booking process as simple and quick as possible. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. You can find more information about vioma at https://www.vioma.de/de/service/datenschutzerklaerung/
Reguest offers & messenger
We use the “ReGuest” quotation software, provided by ReGuest GmbH, Kuperionstr. 34, 39012 Merano, Italy, for the creation and management of quotations and for online advice on quotations.
If you make an online enquiry via our website or ask questions about our offers in Messenger, we need your contact details, your travel dates and the product you are interested in, as well as any other data about your desired stay and, if applicable, your payment details in order to process your request and create the offer. The dates of your stay, the product selected, the number of people travelling and whether they are adults or children are required to calculate the valid travel price. If you are travelling with children, the age of the children will also be requested for the correct travel price calculation. The processing of your data for the preparation of an offer is based on Art. 6 para. 1 lit. b GDPR and serves the fulfilment of a contract or the implementation of pre-contractual measures. Further information on data protection can be found here: Privacy policy – Re:Guest (reguest.io)
Interactive conversations via WhatsApp®
We provide you with optional messaging (chat) via WhatsApp®, i.e. only with your consent. If you use this function, our reception receives and sends messages to and from our communication platform, which is managed on our behalf by ReGuest GmbH. In this process, all messages are transmitted via the WhatsApp Business API, which is provided by Vonage. To enable us to respond to your messages quickly and efficiently, they are stored together with your messages and our messages from other channels (email, Re:Guest Messenger).
By using the chat, information is transmitted to the Messenger server. This data is information that is required for the technical processing of the chat. The standardised data collection takes place solely for the purpose of online consultation. We store the data required for the above-mentioned functions exclusively for these purposes.
Further analyses are only carried out in anonymous form for statistical purposes. The owner of all data collected during the use of Messenger is Henninger Hotelbetriebsges. mbH, Am Park 1, 98559 Oberhof. The stored chat logs, which we must retain for evidence purposes for you and us, are not forwarded to third parties.
Tour portal Thuringian Forest
In order to provide you with tour suggestions and hiking routes, we use an embedding via the Thuringian Forest tour portal. This is done in co-operation with the Thuringian Forest Regional Association. Technology provider: Outdooractive AG, Missener Straße 18, 87509 Immenstadt im Allgäu, Bavaria. Further information on data processing in the context of this technology can be found here: Privacy policy ” Tourenportal Thüringer Wald (tourenportal-thueringer-wald.de)
Solid Backups
BackupsSolid Backups is an additional programme (plugin) for creating and saving a backup of this website. Depending on the settings in the programme, the website data is saved on your own server, locally or on a third-party server. These backups are necessary to ensure the functionality of the website. The data is stored exclusively on specially secured drives.cookiesThe plugin requires cookies to import and restore backups. Cookies that are stored for backing up or restoring data are automatically deleted after 24 hours.
HolidayCheck web widgets
Web widgets from HolidayCheck AG Bahnweg 8 CH-8598 Bottighofen Switzerland are integrated on our website. Web widgets (widgets -> things) are small programmes that are integrated into the website and display information from other websites. The content that is displayed on our website (ratings/recommendation rate) is always retrieved from the HolidayCheck servers.
For this to work technically, data must be exchanged between the two servers involved. This includes the date and time of the visit; the page from which the request is made; the Internet Protocol address (IP address) used, browser type and version, device type, operating system and similar technical information. The legal basis is our legitimate interest pursuant to Art. 6 para. 1 f) GDPR. By providing this service, we deliver up-to-date and correct content on our website.
The processed data is only used to provide the content or to transmit data that you provide when you submit a rating directly on our website. They are not processed in any other way, in particular not to analyse user behaviour. We do not store the above-mentioned data as part of this processing. We use Google Fonts to design the widgets. For this purpose, your IP address is transmitted to Google servers in the USA. The EU-US Privacy Shield serves as a guarantee in accordance with Art. 45 GDPR. The legal basis is our legitimate interest in accordance with Art. 6 para. 1 f) GDPR. By using the fonts, we ensure the consistent display of the widgets. Information on data processing by HolidayCheck AG can be found in the privacy policy at www.holidaycheck.de/datenschutz
Newsletter
If you register for our free newsletter, the data requested from you for this purpose, i.e. your e-mail address and – optionally – your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. As part of the further registration process, we will obtain your consent to send you the newsletter, describe the content in detail and refer you to this privacy policy. We use the data collected in this process exclusively for sending the newsletter – in particular, it is therefore not passed on to third parties.
The legal basis for this is Art. 6 para. 1 lit. a) GDPR.
You can revoke your consent to receive the newsletter at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your cancellation or click on the unsubscribe link contained in every newsletter.
Advertising by electronic mail in accordance with Section 7 (3) UWG
Under the legal requirements of Section 7 (3) UWG, we are authorised to use the electronic mail address you provided when making your binding booking for direct advertising for our own similar goods or services. However, if you no longer wish to receive direct advertising on this basis, you can object to the corresponding use of the electronic postal address at any time by writing to us; Henninger Hotelbetriebsgesellschaft mbH, Am Park 1, 98559 Oberhof, by fax: 036842/5299-14, or to info@hotel-thueringenschanze.de, without incurring any costs other than the transmission costs according to the basic tariffs.
We operate a company presence on the Facebook platform to advertise our products and services and to communicate with interested parties or customers. We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The Facebook data protection officer can be contacted via a contact form: https: //www.facebook.com/help/contact/540977946302970
We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the mutual obligations, is available at the following link
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in analysing, communicating, selling and advertising our products and services.
The legal basis may also be the user’s consent to the platform operator in accordance with Art. 6 para. 1 lit. a GDPR. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 para. 3 GDPR.
When our online presence is accessed on the Facebook platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.
This user data is used for statistical information about the utilisation of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Facebook based on their interests. If the user is logged into their Facebook account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.
If the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the enquiry. The user’s data will be deleted by us if the user’s enquiry has been conclusively answered and there are no legal obligations to retain the data, e.g. in the case of subsequent contract processing.
Facebook Ireland Ltd. may also set cookies to process the data.
If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.
Further information on the processing activities, their prevention and the deletion of the data processed by Facebook can be found in Facebook’s data policy:
https://www.facebook.com/privacy/explanation
It cannot be ruled out that processing by Meta Platforms Ireland Limited also takes place via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
We operate a company presence on the Instagram platform to advertise our products and services and to communicate with interested parties or customers.
We are jointly responsible for this social media platform with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
The data protection officer of Instagram can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the mutual obligations, is available at the following link
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in analysing, communicating, selling and advertising our products and services.
The legal basis may also be the user’s consent to the platform operator in accordance with Art. 6 para. 1 lit. a GDPR. The user can revoke this consent for the future at any time by notifying the platform operator in accordance with Art. 7 para. 3 GDPR.
When our online presence is accessed on the Instagram platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.
This user data is used for statistical information about the utilisation of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users within and outside of Instagram based on their interests. If the user is logged into their Instagram account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.
If the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the enquiry. The user’s data will be deleted by us if the user’s enquiry has been conclusively answered and there are no legal obligations to retain the data, e.g. in the case of subsequent contract processing.
Facebook Ireland Ltd. may also set cookies to process the data.
If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all Facebook functions can be used to their full extent.
Further information on processing activities, their prevention and the deletion of data processed by Instagram can be found in Instagram’s data policy:
https://help.instagram.com/519522125107875
It cannot be ruled out that processing by Facebook Ireland Ltd. also takes place via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
We maintain an online presence on Pinterest to present our company and our services and to communicate with customers/prospects. Pinterest is a service of Pinterest Inc, 651 Brannan Street, San Francisco, CA, 94107, USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, subsequent access to user data may be made more difficult. We also have no access to this user data. The access option lies exclusively with Pinterest.
You can find Pinterest’s privacy policy at
https://policy.pinterest.com/de/privacy-policy
YouTube
We maintain an online presence on YouTube to present our company and our services and to communicate with customers/prospects. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, subsequent access to user data may be made more difficult. We also have no access to this user data. The access option lies exclusively with YouTube.
You can find YouTube’s privacy policy at
https://policies.google.com/privacy
General links to profiles with third-party providers
The provider uses a link on the website to the social networks listed below.
The legal basis for this is Art. 6 para. 1 lit. f GDPR. The provider has a legitimate interest in improving the quality of use of the website.
The plugins are integrated via a linked graphic. The user is only redirected to the service of the respective social network by clicking on the corresponding graphic.
Once the customer has been redirected, the respective network collects information about the user. This is initially data such as IP address, date, time and page visited. If the user is logged into their user account on the respective network during this time, the network operator may be able to assign the information collected about the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective network, this information can be stored in the user’s personal user account and published if necessary. If the user wishes to prevent the collected information from being directly assigned to their user account, the user must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.
The following social networks are linked by the provider:
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Privacy policy: https://www.facebook.com/policy.php
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Privacy policy: https://help.instagram.com/519522125107875
Pinterest Inc, 651 Brannan Street, San Francisco, CA, 94107, USA.
Privacy policy: https://policy.pinterest.com/de/privacy-policy
YouTube
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA
Privacy policy: https://policies.google.com/privacy
Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function allows Google to truncate the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an analysis of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.
Google states that it will not associate your IP address with any other data. In addition, Google keeps under
https://www.google.com/intl/de/policies/privacy/partners
for further information on data protection law, including, for example, the options for preventing the use of data.
Google also offers at
https://tools.google.com/dlpage/gaoptout?hl=de
offers a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. Of course, you can also find out whether and which other web analysis services we use in this privacy policy.
OPT-OUT GOOGLE ANALYTICS
Google AdWords with conversion tracking
We use the advertising component Google AdWords and conversion tracking on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
We use conversion tracking to advertise our website in a targeted manner. If you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
If you click on an advert placed by Google, the conversion tracking we use stores a cookie on your end device. These so-called conversion cookies lose their validity after 30 days and are not used for your personal identification.
If the cookie is still valid and you visit a specific page of our website, both we and Google can analyse that you have clicked on one of our ads placed on Google and that you have subsequently been redirected to our website.
Google uses the information obtained in this way to compile statistics about your visit to our website. We also receive information about the number of users who have clicked on our advert(s) and about the pages of our website subsequently accessed. However, neither we nor third parties who also use Google AdWords will be able to identify you in this way.
You can also prevent or restrict the installation of cookies by making the appropriate settings in your Internet browser. At the same time, you can delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.
Google also offers the following link
https://services.google.com/sitestats/de.html
https://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
for further information on this topic and in particular on the options for preventing the use of data.
Google remarketing or “similar target groups” component from Google
We use the remarketing or “similar target groups” function on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
We use this function to display interest-based, personalised advertising on third-party websites that also participate in the Google advertising network.
If you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
To enable this advertising service, Google stores a cookie with a sequence of numbers on your end device via your Internet browser during your visit to our website. This cookie records both your visit and the use of our website in anonymised form. However, no personal data is passed on in the process. If you subsequently visit the website of a third party that also uses the Google advertising network, adverts may appear that are related to our website or our offers there.
To permanently deactivate this function, Google offers a browser plugin for the most common Internet browsers via https://www.google.com/settings/ads/plugin. You can also opt out of the use of cookies from certain providers, for example via http://www.youronlinechoices.com/uk/your-ad-choices or http://www.networkadvertising.org/choices/.
Cross-device marketing allows Google to track your usage behaviour across multiple devices, so that you may be shown interest-based, personalised advertising even if you switch devices. However, this assumes that you have agreed to the linking of your browsing history with your existing Google account.
Google offers further information on Google Remarketing at https://www.google.com/privacy/ads/.
Microsoft Bing Ads
We use Bing Ads for remarketing and completion tracking on our website. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 – 6399, USA, hereinafter referred to as “Microsoft”, which uses Universal Event Tracking (UEN).
If you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
If you click on an advert placed by us on the internet search engine “Bing”, Microsoft will store a cookie for tracking functionality on your end device via your internet browser. This tracking cookie loses its validity after 180 days and is not used to identify you personally. If you visit certain pages of our website and the cookie has not yet expired, both Microsoft and we can recognise that you have clicked on an advertisement placed by us on Bing and have been redirected from there to our website.
Microsoft uses the information collected by the tracking cookie to compile visit statistics for us. This provides us with information about the number of hits on the adverts we have placed on Bing and about the web pages on our website that were subsequently accessed. However, we do not receive any information that would allow us to identify you personally.
In addition, Microsoft may be able to track your user behaviour across several of your end devices via cross-device tracking. This enables Microsoft to show you personalised advertising across devices.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under “Cookies”.
If you have a Microsoft account, you can also change the settings for personalised advertising at http://choice.microsoft.com/de-de/opt-out.
Microsoft also offers further information about Bing Ads and the collection and use of data as well as your rights and options for protecting your privacy at https://help.bingads.microsoft.com/#apex/3/de/53056/2 and https://privacy.microsoft.com/de-de/privacystatement.
WhatsApp contact
The provider enables the customer to contact them via the WhatsApp messenger service. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter referred to as WhatsApp, a subsidiary of Facebook.
When the user communicates with the provider via WhatsApp, both the provider and WhatsApp receive the user’s mobile phone number and the information that the user has contacted the provider.
The aforementioned data is also forwarded by WhatsApp to Facebook servers in the USA and processed by WhatsApp and Facebook in accordance with the WhatsApp Privacy Policy, which also includes processing for their own purposes, such as improving the WhatsApp service.
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However, in the opinion of the data protection supervisory authorities, the USA does not currently have an adequate level of data protection. However, there are so-called standard contractual clauses:
https://faq.whatsapp.com/general/about-standard-contractual-clauses
However, these are agreements under private law and therefore have no direct impact on the access options of the authorities in the USA.
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For more information on the purpose and scope of data collection and the further processing of this data by WhatsApp and Facebook, as well as related rights and privacy settings options, please refer to WhatsApp’s privacy policy:
https://www.whatsapp.com/legal/#privacy-policy.
The legal basis for this processing and the transfer to WhatsApp is Art. 6 para. 1 sentence 1 b. GDPR, insofar as the contact relates to an existing contractual relationship or serves to initiate such a contractual relationship. If the contact is not made for the aforementioned purposes, the legal basis is Art. 6 para. 1 lit. f GDPR. The provider has a legitimate interest in improving the quality of service.
Vimeo
We use “Vimeo” on our website to display videos. This is a service provided by Vimeo, LL C, 555 West 18 th Street, New York, New York 10011, USA, hereinafter referred to as “Vimeo”.
Some of the user data is processed on Vimeo servers in the USA.
If you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in improving the quality of our website.
If you visit a page of our website in which a video is embedded, a connection to the Vimeo servers in the USA is established to display the video. For technical reasons, it is necessary for Vimeo to process your IP address. In addition, the date and time of your visit to our website are also recorded.
If you are logged in to Vimeo at the same time as you visit one of our websites in which a Vimeo video is embedded, Vimeo may assign the information collected in this way to your personal user account there. If you wish to prevent this, you must either log out of Vimeo before visiting our website or configure your Vimeo user account accordingly.
Vimeo uses the web analysis service Google Analytics for the purpose of functionality and usage analysis. Google Analytics stores cookies on your end device via your Internet browser and sends information about the use of our Internet pages in which a Vimeo video is embedded to Google. It cannot be ruled out that Google will process this information in the USA.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under “Cookies”.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website and in Vimeo’s legitimate interest in statistically analysing user behaviour for optimisation and marketing purposes.
Vimeo offers under
for further information on the collection and use of data and on your rights and options for protecting your privacy.
Sample data protection declaration of the law firm Weiß & Partner
